Resume
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Rachel Hoffman
Education
Michigan State University, B.A. Experience Architecture | Minor, Environmental and Sustainability Studies
August 2022 – May 2025
August 2022 – May 2025
- GPA: 3.9/4.0 | Dean’s List (All Semesters)
- Program Assistant, MSU study abroad program
freeCodeCamp, Certificate in Responsive Web Design
July 2025 – August 2025
Experience
The Leona Group, Office Administrator
September 2025 - Present
September 2025 - Present
- Manage reporting workflows for over 22 schools, ensuring accuracy and compliance with federal and state requirements.
- Design and implement organizational systems to track and monitor rapidly changing tasks across teams.
- Coordinate daily with cross-functional stakeholders to maintain total transparency and accuracy.
Jaster Athletics, Product Management Intern
May 2024 – May 2025
May 2024 – May 2025
- Facilitated communication between product and development teams to deliver cohesive features.
- Conducted user research including personas, journey mapping, and surveys to inform product decisions.
- Performed competitive analysis and proposed strategies to enhance and innovate the brand experience.
MSU College of Osteopathic Medicine, IT Support
August 2024 – May 2025
August 2024 – May 2025
- Set up and connected hybrid classrooms across Michigan universities.
- Worked with projectors, casting devices, microphones, and video systems.
- Troubleshot issues in real-time to support faculty and students.
- Provided on-site technical and troubleshooting assistance.
Citizens Scholars Program, Contract UX Designer
July 2024 – August 2024
July 2024 – August 2024
- Designed accessible, user-centered mockups aligned with WCAG standards and stakeholder goals.
- Collaborated with leadership to deliver UI solutions for a clear vision for the brand’s future.
- Served a wide set of users including donors, students, parents, faculty, and leadership.
Other Experiences
- Mentor for the EmpowHER Leadership Retreat for Girls
Supported leadership development for 4th-9th grade girls in an inclusive learning environment. - Member of the Chinese Martial Arts of Michigan
Trained under Master Coleman and was awarded a black belt. Competed internationally in Sanda. - Member of Zeta Theta Omega
Supported local environmental protection charities through community participation and outreach.
Skills
- Front-end development
- Responsive design
- Problem solving
- UX research
- UI/UX design
- Information architecture
- Professional writing
- Communication
- Organization
